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Why managed IT service providers are in huge demand?

15 April

Why managed IT service providers are in huge demand?


We live in a technological world where almost everything is being converted from physical form to digital and virtual. In such a state, the importance of Information Technology becomes immense, keeping in view the ever-increasing demand and supply of electronic devices and gadgets besides maintaining records, databases, and other important documents through various equipment, operations, and functionalities. In this regard, managed IT services in Houston have become a must thing to avail. Before we get on to other important details, let us first understand the meaning of managed IT service, its history, most commonly used services, and other aspects.

What is managed IT service?

For the uninitiated, a managed IT service is an Information Technology task provided by a third-party contractor and delivered to a customer. The customer, in return, pays a monthly fee for availing the service. Well, there are different types of service offerings, but the objective behind all of them is to transfer the burden of maintaining technology related hassles from the customer to the service provider.

History of managed IT service providers

Its origin dates back to the 1990s, besides the advent of application service providers (ASP), which used to offer remote application hosting services. The ASPs actually set the stage for several companies that would provide remote support in place of on-site support, mainly for customers’ IT infrastructure.

Commonly used services

Remote management of servers, desktops, and mobile devices are considered to be the most common type of managed IT services in Houston. It is the most basic and foundational service offered by a managed IT service provider. Since many managed IT service provider firms offer this service, there is heavy competition and pressure on profit margins.

It has been observed that the commoditization of basic managed IT services in Houston has compelled managed service providers to differentiate their offerings.

With the emergence of cloud computing, managed IT services in Houston have evolved to include cloud services.

What is MSP pricing?

Every product or service comes with a price that has to be borne by the end-user. In this context, a service provider can charge for a managed IT service in Houston in multiple ways. The typical pricing models include per-device, per-user and all-inclusive pricing.

Managed IT service contracts

A managed service provider works with customers as per the terms and conditions laid by a master services agreement. SLA or service-level agreement which basically identifies what services the provider will furnish and how successful delivery of services will be measured.

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