How to Choose a Cloud Backup Provider
Whether you are a small organization or an MNC, you need a secure cloud backup and disaster recovery plan for your data. In our earlier blog, we highlighted the need of a cloud backup and as businesses turn to cloud storage and backups, it is important to know how to find the right cloud service provider that can meet your requirements.
Reputable cloud service providers can give your business better security than it would be able to provide on its own, making the cloud an attractive option. Here’s a checklist of things and questions to ask before you select a cloud service vendor:
1. Security and Privacy
Make sure the vendor offers full security for the cloud backup solution. This includes data encryption, two-step verification & the ability to disable login.
2. Disaster Recovery Procedure
In the event of data loss or corruption, it is vital that your data is recovered as quickly as possible. Make sure the vendor has the right resources, tools, processes and technology to be able to do that.
3. Data Access and Deletion Policy
A good cloud service provider will allow you to set restrictions on who can and cannot access your data (files, folders, drives, etc.). You should also look for accidental data deletion policies that can prevent users from deleting any backed-up data.
The cost for setup and maintenance of a cloud backup depends on a lot of factors including the data volume, number of users and bandwidth requirements of an organization. It’s better to do some homework to find out your data storage needs both now and, in the future, so you can choose a cost-effective solution.
5. Customer Service & Support
Look for a vendor that is easily approachable and available either via email, telephone or an online chat. Look for their response time to your queries and issues, and if they have a technically strong and helpful staff that responds quickly and efficiently.